Shipping policy
Please read item descriptions carefully and note sizes of products. Also, know that screen monitors are calibrated differently and colors, while may be close, may not be 100% accurate.
We're not responsible for any mis-sizing, please review the size chart carefully. All of our clothing is unisex unless specified otherwise.
Shipping
- Shipping can take up to 1 week to 5 weeks
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If items are shown delivered (to the address you provided during checkout) then it is assumed delivered. The responsibility is on the customer to ensure the correct shipping address is put in place before ordering. If delivery area is unsafe, it’s customer’s responsibility to give a clear and accurate delivery address. We cannot help with orders that show it's already been delivered. You can check with your local post office, provide your tracking number and confirm delivery.
- We are not responsible for customers inputting the wrong address and a failed delivery. Please please check and make sure you put the BEST address for a successful delivery or reach out to us right away if you need to update it.
If you have any questions please email: info@therezlifestyle.com and Auntie will help you.